Terms & Condition

 

Terms and Conditions

1. Introduction

Welcome to lilthings world ("we," "our," "us"). By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

2. Orders and Payments

  • Orders are processed upon successful payment.
  • We reserve the right to cancel or refuse any order at our discretion.

3. Shipping and Delivery

  • We offer worldwide shipping. Shipping times and costs may vary depending on your location.
  • Once an order has been shipped, we are not responsible for any delays caused by the shipping carrier.
  • Customers are responsible for providing the correct shipping address. We are not liable for lost orders due to incorrect shipping details.

4. Returns and Refunds

  • We do not offer refunds or returns unless there is an error on our part.
  • Refunds will only be issued for yarn balls that were incorrectly packed or if the wrong items were sent. Customers must provide proof of the issue within 3 days of receiving their order.
  • If an incorrect item was shipped, only the affected yarn balls will be refunded, not the entire order.
  • We do not accept returns or refunds for change of mind, colour preferences, or slight variations in yarn dye lots.

5. Product Disclaimer

  • Due to variations in monitor settings, colours may appear slightly different from what is shown on our website.
  • All product descriptions and images are for reference only. Slight variations in texture or colour may occur.

6. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is owned by lilthings world and may not be used without permission.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
  • Our maximum liability for any claim shall not exceed the total amount paid for the order in question.

8. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at lilthings112@gmail.com